Owner and admin access
Confirm the owner can sign in and reach Billing Account
/admin/billing to manage the plan, handle payment issues, and request exports or account changes. Verify this works before go-live, not during a payment crisis.Verify email and password sign-in works
Review allowed domains and pending access behavior
Review admin role assignments
Company data and configuration
Confirm company profile is complete
Confirm employees are added and ready
Confirm jobs, payroll settings, and timekeeping settings
Confirm departments, teams, and job roles exist
Confirm schedule defaults are configured
Confirm resources and training are published and targeted correctly
Sample data separation
Confirm no sample data is mixed with production records
Employee access and permissions
Confirm employee app access is enabled for the right profiles
Confirm document and payroll visibility settings
Confirm timecard write grants and correction permissions
Integration and provider readiness
Confirm your launch integration path is truthful
Confirm payroll export behavior
Scheduling and timekeeping edge cases (if applicable)
If you are launching scheduling and timekeeping, confirm your setup handles the following scenarios before real shifts begin:Early and late clock-in
Early and late clock-in
No-show and missed clock-out
No-show and missed clock-out
Break tracking
Break tracking
Location and geofence
Location and geofence
Kiosk and offline clock-in
Kiosk and offline clock-in
Timecard corrections and payroll readiness
Timecard corrections and payroll readiness
Billing and account state
Confirm billing is active and the plan covers your roster
Confirm the support tier and support path
Final review and handoff
Record accepted gaps and their owners
Complete the go-live review step in the onboarding checklist
/admin/onboarding and confirm the go-live review step. This signals that the workspace has been reviewed and is ready for production use.