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The clock kiosk is a shared device your organization sets up for employees to clock in and out using a personal clock code. Instead of signing in to your own account, you enter your code, confirm your name, and the kiosk records your time. The kiosk is available at /clock on the shared device — it is tied to your organization and is not a public or anonymous clock.
The kiosk is separate from the self-service clock in your employee app. Your organization controls both, but they are independent settings. You may have access to one, both, or neither.

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Using your clock code

1

Go to the kiosk

Approach the shared device that has the kiosk open. It should already be signed in to your organization’s kiosk surface at /clock.
2

Enter your employee clock code

Type your clock code into the code field. Your code is 4 to 10 digits. Do not share your code with other employees.
3

Select Continue

Select Continue to look up your employee record.
4

Confirm your name

The kiosk shows your name. Confirm it is correct before proceeding. If the wrong name appears, select Use a different code and re-enter your code.
5

Review any schedule-window message

If you are clocking in outside your scheduled window, you may see a warning or a message that the action will be flagged for manager review.
6

Select Clock In or Clock Out

Choose the correct action. If you see Clocked in since [time], you are already clocked in — select Clock Out when you are done.
7

Wait for the success message

Do not walk away until you see the confirmation. The kiosk then resets for the next person.
Do not share your clock code with coworkers. The kiosk records the action under your employee record. If someone else uses your code, the resulting time entry will be attributed to you.

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Your clock code

Your organization issues your clock code. Here is what you need to know:
  • You cannot see your full clock code — only the last four digits are shown to you after a reset
  • Only a manager or admin can reset your clock code — if you forget it or it stops working, ask your manager
  • Repeated failed attempts can temporarily lock your code — if your code is locked, ask a manager to review it
Clock codes are 4 to 10 digits. The full code is only visible immediately after a manager resets it. After that, only the last four digits are stored in a way that employees can see.

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Kiosk versus self-service clocking

The kiosk and your personal Time Entry are two different ways to record time: If your organization requires location for clock actions, kiosk clock-in is unavailable because shared kiosks cannot capture your device location.

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Kiosk status reference

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Troubleshooting common kiosk problems

Re-enter the code once to rule out a typing mistake. If it still fails, ask a manager to verify or reset your clock code. Common causes: the code was reset, the code belongs to a different organization, or the account is inactive.
Repeated failed attempts trigger a temporary lockout. You cannot unlock this yourself — ask a manager to review or reset your code.
Select Use a different code and try again. If the issue repeats, ask your manager to verify that the correct clock code is assigned to your profile.
The kiosk shows the state it found for your code. If the state does not match what you expect, tell your manager the visible status and the exact time so they can review your timecard.
Kiosk clock-in may be disabled, a required location policy may be blocking it, or the payroll period may be locked. Ask your manager which condition applies and whether to use the self-service Time Entry as a fallback.
If the message says early clock-in is blocked, use the normal manager review path rather than trying other workarounds. If it says early clock-in will require manager review, you can proceed and the entry will be flagged.
If a kiosk action fails, tell a manager the exact error message and the time it happened. Do not create an unsupervised duplicate entry as a workaround — your manager should review the kiosk state before you take another action.